Base: $27.76 to $44.42ph; bonus/equity: field serv...
Fully remote
Install, troubleshoot, service, and maintain equipment
Customer relationship management
Diagnostic imaging equipment service
Your role involves providing exceptional customer service by adhering to customer entitlements, setting clear expectations, and meeting commitments to address and resolve customer needs
Job Summary
Your role involves providing exceptional customer service by adhering to customer entitlements, setting clear expectations, and meeting commitments to address and resolve customer needs.
You will be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites.
This role includes field service and lead generation incentive bonus plans, on-call pay, company fleet/car, training, and advancement opportunities.
Matching Summary
Your role involves providing exceptional customer service by adhering to customer entitlements, setting clear expectations, and meeting commitments to address and resolve customer needs.
Salary
Base: $27.76 to $44.42/hour; Bonus/Equity: field service and lead generation incentive bonus plans, sales commission or long-term incentives; Benefits: comprehensive Philips Total Rewards benefits program
Skills & Requirements
Must-have
Install, troubleshoot, service, and maintain equipment
Customer relationship management
Diagnostic imaging equipment service
Electronic, mechanical, and networking theory
Adhere to regulatory requirements
Work flexible hours and on-call rotations
Nice-to-have
Understand customer business environment
Increase capability and capacity
Improve team processes
Seek out opportunities
Key Requirements
1+ years diagnostic imaging service experience
Associate degree in electronics or related field
US work authorization required
Reside in or within commuting distance to Detroit, Michigan