Customer Service Specialist

GSK

Poland
Base: pln 84,000 to pln 140,000 gross; bonus: elig...
Hybrid (2-3 days per week in the office)
Minimum 2 years customer service experience
Order processing and management skills
Proficiency in ms office excel
GSK is seeking a Customer Service Specialist in Poland for a fixed-term contract until September 2027. The role involves managing customer inquiries, processing orders, and collaborating with various teams to optimize service delivery within the healthcare sector

Job Summary

  • This role involves delivering high-quality customer service to customers and internal partners across Poland and selected European markets.
  • The position offers career growth, real operational impact, and the chance to contribute to GSK's mission of uniting science, technology and talent.
  • Employees receive an attractive reward package including annual bonuses, private medical packages, sports cards, and personalized learning opportunities.

Matching Summary

Match Score: 85

GSK is seeking a Customer Service Specialist in Poland for a fixed-term contract until September 2027. The role involves managing customer inquiries, processing orders, and collaborating with various teams to optimize service delivery within the healthcare sector.

Salary

Base: PLN 84,000 to PLN 140,000 gross; Bonus: Eligible for annual bonus based on criteria; Benefits: Private healthcare, pension plan, life insurance

Skills & Requirements

Must-have

  • Minimum 2 years customer service experience
  • Order processing and management skills
  • Proficiency in MS Office Excel

Nice-to-have

  • Knowledge of SAP system
  • English language proficiency
  • Continuous improvement mindset

Key Requirements

  • 2+ years in customer service or logistics
  • Strong communication and people skills
  • Ability to influence business relationships

Work Rights

Not specified

Tailored Resume

Cover Letter