Senior Duty Manager

MURRAY PTE. LTD.

Singapore, Singapore
Not specified; not specified; benefits include 2 n...
Front office quality standards compliance
Guest complaint handling and resolution
Employee supervision and performance management
This role involves supervising daily front office operations, managing employees, and ensuring all guest service standards are met

Job Summary

  • This role involves supervising daily front office operations, managing employees, and ensuring all guest service standards are met.
  • The position requires acting as the Front Office Manager in their absence while coordinating with accounting to minimize accounts receivable.
  • Associates receive Marriott global benefits including worldwide hotel discounts, personalized learning tools, and yearly staycations at Garcha Group hotels.

Matching Summary

Match Score: 85

This role involves supervising daily front office operations, managing employees, and ensuring all guest service standards are met.

Salary

Not specified; Not specified; Benefits include 2 nights yearly staycation, 20% off F&B, and Marriott global discounts

Skills & Requirements

Must-have

  • Front office quality standards compliance
  • Guest complaint handling and resolution
  • Employee supervision and performance management
  • Revenue optimization through inventory control
  • Emergency procedure and security knowledge

Nice-to-have

  • Enthusiastic and positive team member attitude
  • Flexible schedule availability including weekends
  • Strong interpersonal and communication skills
  • Ability to work in a fast-paced environment
  • Willingness to assist other departments in emergencies

Key Requirements

  • Fluent English speaking, reading, writing, and understanding
  • Extensive knowledge of hotel services and facilities
  • Basic computational and computer skills required

Work Rights

Not specified

Tailored Resume

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