Ability to use technology such as tablets and ipads
Front Desk Host is a unique position responsible for Front Desk, Bell Services, and Concierge Services providing a unique check-in experience
Job Summary
Front Desk Host is a unique position responsible for Front Desk, Bell Services, and Concierge Services providing a unique check-in experience.
The role requires maintaining guest confidentiality and providing personalized service using advanced technology to ensure exceptional guest experiences.
Mainsail is an Equal Opportunity Employer and does not discriminate based on any protected characteristics.
Matching Summary
Front Desk Host is a unique position responsible for Front Desk, Bell Services, and Concierge Services providing a unique check-in experience.
Skills & Requirements
Must-have
Excellent customer service skills
Excellent verbal and written communication
Ability to use technology such as tablets and iPads
Maintain guest confidentiality
Ability to handle guest luggage
Room assignment and escorting guests
Knowledge of hotel and brand rewards
Nice-to-have
Enthusiastic and energetic personality
Ability to upsell room quotes
Ability to share local shopping and dining information
Ability to work independently and take initiative
Ability to manage stressful and high pressure situations
Ability to maintain cleanliness and order of work area