Customer Service/support Representative

CAE

On-site
First point of contact for customers
Manage daily customer service operations
Ensure positive in-house customer experience
CAE is seeking a Customer Service/Support Representative to be the primary point of contact for customers, providing accurate information and ensuring a positive customer experience. The ideal candidate will possess strong communication skills and a customer-focused mindset, with 0-3 years of relevant experience

Job Summary

  • The role serves as the primary point of contact for all customers, clients, and guests.
  • CAE is a purpose-driven organization dedicated to making the world a safer place through simulation and training.
  • Candidates will manage daily operations including training center experiences and reception-related tasks while ensuring service standards are met.

Matching Summary

Match Score: 75

CAE is seeking a Customer Service/Support Representative to be the primary point of contact for customers, providing accurate information and ensuring a positive customer experience. The ideal candidate will possess strong communication skills and a customer-focused mindset, with 0-3 years of relevant experience.

Skills & Requirements

Must-have

  • First point of contact for customers
  • Manage daily customer service operations
  • Ensure positive in-house customer experience

Nice-to-have

  • Experience in training center environments
  • Familiarity with front-desk operations
  • Ability to manage multiple tasks fast-paced

Key Requirements

  • Vocational or associate-level education
  • 0-3 years relevant work experience
  • Ability to work on-site

Work Rights

Not specified

Tailored Resume

Cover Letter