Senior Manager, Customer Success Management - Slack

Salesforce

Base: $157,800 - $236,600 annually; bonus/equity: ...
5+ years leading customer success teams
Saas experience required
Enterprise scale organization leadership
The Senior Manager will lead a team of professionals serving Slack's largest strategic customers across Commercial Business Services and Technology, Media & Telecommunications units

Job Summary

  • The Senior Manager will lead a team of professionals serving Slack's largest strategic customers across Commercial Business Services and Technology, Media & Telecommunications units.
  • This role requires developing go-to-market strategies, driving alignment across Sales, Product, and Renewals, and personally engaging with top prospects to accelerate deal closures.
  • Salesforce offers comprehensive benefits including medical, dental, vision, paid parental leave, and 401(k) alongside a competitive base salary range of $157,800 - $236,600 annually.

Matching Summary

The Senior Manager will lead a team of professionals serving Slack's largest strategic customers across Commercial Business Services and Technology, Media & Telecommunications units.

Salary

Base: $157,800 - $236,600 annually; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k), paid parental leave

Skills & Requirements

Must-have

  • 5+ years leading customer success teams
  • SaaS experience required
  • Enterprise scale organization leadership
  • Strategic account management skills
  • High growth environment experience

Nice-to-have

  • Inspirational leadership style
  • Collaborative team culture builder
  • Executive relationship building
  • Diplomacy under pressure
  • Curious and inventive mindset

Key Requirements

  • 5+ years overseeing customer success or professional services teams
  • Proven track record building world-class organizations
  • Experience with enterprise scale organizations
  • Strong executive-level communication skills

Work Rights

Not specified

Tailored Resume

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