Job Summary

• The Pullman Host Ambassador is an expert in customer relations and a passionate individual for operations and cultural life, serving as a welcoming, accessible, and primary contact for clients from arrival to departure.
• Key responsibilities include interacting with clients across all hotel outlets, building quality relationships, managing group arrival flows, handling concierge requests, addressing complaints, and collecting client information to improve future stays.
• The hotel offers a 13th month salary after 6 months, food allowance, 80% mutuelle coverage, 75% Pass Navigo coverage, continuous working hours, two consecutive days off, and a premium work environment in a new hotel in the heart of Paris.

Matching Summary

Skills & Requirements

Key Requirements

• BTS Hôtelier level
• 2+ years experience in hospitality/luxury customer relations
• Proficiency in Opera software
• Fluent in French and English
• Proficiency in a third language (Spanish, Chinese)

Work Rights