Director, University Ombuds Office

Penn State

University Park, PA, US
Base: $123,200.00 - $191,000.00; bonus/equity: not...
Hybrid
Neutral conflict resolution and mediation
Ioa standards of practice knowledge
Confidentiality and independence maintenance
The role involves establishing a new office to serve as a neutral resource for resolving workplace conflicts and clarifying misunderstandings across the university community

Job Summary

  • The role involves establishing a new office to serve as a neutral resource for resolving workplace conflicts and clarifying misunderstandings across the university community.
  • Candidates must possess advanced knowledge of International Ombuds Association standards and demonstrate the ability to maintain strict neutrality and confidentiality.
  • The position offers a competitive salary range up to $191,000 along with robust benefits including a generous 75% tuition discount for employees and their families.

Matching Summary

The role involves establishing a new office to serve as a neutral resource for resolving workplace conflicts and clarifying misunderstandings across the university community.

Salary

Base: $123,200.00 - $191,000.00; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, retirement plans, paid time off, 75% tuition discount

Skills & Requirements

Must-have

  • Neutral conflict resolution and mediation
  • IOA Standards of Practice knowledge
  • Confidentiality and independence maintenance
  • Training protocol development for unit ombuds
  • Systemic issue identification and reporting

Nice-to-have

  • Restorative dialogue facilitation experience
  • Data analysis and trend tracking skills
  • Strategic planning capabilities
  • Familiarity with academic governance frameworks
  • National ombuds network representation

Key Requirements

  • Master's degree in relevant field
  • Minimum 10 years relevant experience
  • 3+ years supervisory experience
  • Knowledge of IOA Standards of Practice
  • Authorized to work in the U.S.

Work Rights

Must be authorized to work in the U.S.

Tailored Resume

Cover Letter