Technical Account Manager I

Huntress

Australia
Not specified; stock options for all full-time emp...
Fully remote
2+ years technical account management experience
Experience with malware and threat intelligence
Familiarity with cloud platforms aws azure gcp
Huntress is seeking a Technical Account Manager I to provide post-sales technical support and ensure customer satisfaction in the cybersecurity sector. The ideal candidate will have experience in Technical Account Management or a related field, with strong communication skills and a proactive approach to problem-solving

Job Summary

  • Huntress is a remote-first team founded by former NSA cyber operators dedicated to making enterprise-grade cybersecurity accessible to businesses of all sizes.
  • The Technical Account Manager serves as the primary post-sales technical liaison responsible for ensuring customer satisfaction through consultative support and troubleshooting.
  • The role offers fully remote work, stock options for all employees, and an annual trip to the US for the Summer Summit.

Matching Summary

Match Score: 85

Huntress is seeking a Technical Account Manager I to provide post-sales technical support and ensure customer satisfaction in the cybersecurity sector. The ideal candidate will have experience in Technical Account Management or a related field, with strong communication skills and a proactive approach to problem-solving.

Salary

Not specified; Stock options for all full-time employees; $800 AUD home office setup reimbursement; $185 AUD monthly digital allowance

Skills & Requirements

Must-have

  • 2+ years Technical Account Management experience
  • Experience with malware and threat intelligence
  • Familiarity with cloud platforms AWS Azure GCP
  • Experience with MSP tools RMMs and PSAs
  • Ability to present to executive leadership

Nice-to-have

  • Programming or scripting language skills
  • Familiarity with SIEM tools like Splunk
  • Comfortable traveling 25% of the time
  • Self-starter in fast-moving environments
  • Interest in cybersecurity frameworks

Key Requirements

  • 2+ years experience in Technical Account Management or pre-sales
  • Experience with malware analysis and sandboxing
  • Knowledge of cybersecurity industry frameworks

Work Rights

Not specified

Tailored Resume

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