Customer Service Representative

Dogspothotel

Whole Dogz, VA, United States
Base: $15.00–$17.00ph; tips: + tips; benefits: pyr...
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Handling phones and customers
Managing check-ins and check-outs
Responding to complaints patiently
** Destination Pet is seeking a Customer Service Representative at Whole Dogz in Virginia, who is passionate about both pets and people. The role involves multitasking in a lively environment, providing exceptional service to pet parents, and handling various customer service tasks. **

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, managing check-ins/check-outs, handling payments, and responding to complaints with patience.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $15.00–$17.00/hour DOE + tips.

Matching Summary

Match Score: 75

** Destination Pet is seeking a Customer Service Representative at Whole Dogz in Virginia, who is passionate about both pets and people. The role involves multitasking in a lively environment, providing exceptional service to pet parents, and handling various customer service tasks. **

Salary

Base: $15.00–$17.00/hour; Tips: + tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • handling phones and customers
  • managing check-ins and check-outs
  • responding to complaints patiently
  • keeping lobby clean and welcoming
  • people-person and pet-person

Nice-to-have

  • fluent in human and hound
  • concierge and chaos coordinator
  • elevate the love and lives of pet families

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter