Sr. Director, Operations Strategy And Guest Experience

Capitalonecareers Com Ph

Plano, TX, USA
Base: $245,100 - $335,700; bonus/equity: not speci...
Hospitality operations experience
People management experience
Budget management skills
The Airport Experience team is responsible for setting the enterprise-wide vision for Airport Lounges and Landings

Job Summary

  • The Airport Experience team is responsible for setting the enterprise-wide vision for Airport Lounges and Landings.
  • This role includes managing relationships with lounge operators and evolving the guest experience.
  • Capital One values diversity, inclusion, and collaboration in a dynamic work environment.

Matching Summary

The Airport Experience team is responsible for setting the enterprise-wide vision for Airport Lounges and Landings.

Salary

Base: $245,100 - $335,700; Bonus/Equity: Not specified; Benefits: Comprehensive health and financial benefits

Skills & Requirements

Must-have

  • Hospitality Operations experience
  • People management experience
  • Budget management skills

Nice-to-have

  • Experience with premium customer experiences
  • Multi-unit operations management
  • Third party vendor management

Key Requirements

  • Bachelor’s Degree or Military experience
  • 10 years of experience in Hospitality Operations
  • 5 years of experience in people management

Work Rights

Not specified

Tailored Resume

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