$64,000.00-$161,000.00; not specified; not specifi...
Initiating automotive services and repairs
Communicator and liaison between customer and technician
Developing estimates and calculating payments
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records
Job Summary
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Information about LITHIA’s comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/ Benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs
Matching Summary
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Salary
$64,000.00-$161,000.00; Not specified; Not specified
Skills & Requirements
Must-have
Initiating automotive services and repairs
Communicator and liaison between customer and technician
Developing estimates and calculating payments
Preparing repair orders
Administering manufacturer warranty
Nice-to-have
Earning customers for life
Team player focused on customer service
Basic mechanical understanding
Key Requirements
Previous Service Advisor experience preferred
Prior experience as an automotive technician a plus
Acceptable driving record and valid driver's license
High School graduate or equivalent, 18 years or older