Assistant Front Office Manager

Fairmont Jasper Park Lodge

Jasper, Alberta, Canada
Base: $55,000 - $60,000pyear; bonus/equity: not sp...
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Previous leadership experience at a luxury setting
Excellent knowledge of front office procedures
Previous opera pms experience required
** Fairmont Jasper Park Lodge is seeking an Assistant Front Office Manager to oversee front desk operations and provide exceptional guest service in a luxury resort setting. This role requires strong leadership skills and adaptability to change as the resort undergoes a transformation. **

Job Summary

  • The role involves providing engaging, sincere, personalized service while contributing to the multi-phase transformation of the iconic Fairmont Jasper Park Lodge property.
  • Candidates will be responsible for staffing, scheduling, training, and performance management across the Front Desk, Concierge, Butler, and Tours departments.
  • The position offers an annual salary between $55,000 and $60,000 along with subsidized on-site accommodation and comprehensive benefits including a pension plan.

Matching Summary

Match Score: 75

** Fairmont Jasper Park Lodge is seeking an Assistant Front Office Manager to oversee front desk operations and provide exceptional guest service in a luxury resort setting. This role requires strong leadership skills and adaptability to change as the resort undergoes a transformation. **

Salary

Base: $55,000 - $60,000/year; Bonus/Equity: Not specified; Benefits: Subsidized accommodation, meal subsidies, medical/vision/dental, pension matching up to 5%

Skills & Requirements

Must-have

  • Previous leadership experience at a luxury setting
  • Excellent knowledge of Front Office procedures
  • Previous Opera PMS experience required
  • Valid Full Canadian Driver's License
  • Must be legally eligible to work in Canada

Nice-to-have

  • General knowledge of Housekeeping and Maintenance
  • University/College degree in a related discipline
  • Ability to work well under pressure
  • Comfortable with change and evolving service models

Key Requirements

  • Valid Full Canadian Driver's License
  • Legal eligibility to work in Canada
  • Opera PMS experience required
  • Leadership experience in luxury hospitality
  • Front Office and Hotel procedures knowledge

Work Rights

Must be legally eligible to work in Canada

Tailored Resume

Cover Letter