Software Support Engineer Ii

Candescent

Bangalore, IN, United States
Fully remote
Unix systems knowledge
Sql/oracle db knowledge
Front end web languages
Candescent transforms how financial institutions deliver Intelligent Banking experiences by uniting digital banking, account opening, and branch solutions

Job Summary

  • Candescent transforms how financial institutions deliver Intelligent Banking experiences by uniting digital banking, account opening, and branch solutions.
  • The role involves responding to complex technical and functional inquiries, handling problem resolutions, and taking ownership of critical events.
  • The company offers competitive compensation and benefits, opportunities to work on cutting-edge AI projects, and a collaborative work environment.

Matching Summary

Candescent transforms how financial institutions deliver Intelligent Banking experiences by uniting digital banking, account opening, and branch solutions.

Skills & Requirements

Must-have

  • Unix systems knowledge
  • SQL/Oracle DB knowledge
  • front end web languages
  • JavaScript experience
  • complex systems troubleshooting
  • log data analysis

Nice-to-have

  • cutting-edge AI projects
  • collaborative and innovative environment
  • professional development opportunities
  • highly escalated support experience

Key Requirements

  • 5-6 years software technical support experience or education
  • General knowledge of Unix systems
  • SQL/Oracle DB knowledge
  • Experience with front end web-based languages and JavaScript
  • Critical thinking and troubleshooting experience in complex systems
  • Ability to diagnosis issues through review data in logs
  • Ability to manage time through multiple tasks and complete on time

Work Rights

Not specified

Tailored Resume

Cover Letter