Case Manager

EML

Tweed Heads, AU
On-site (with potential flexibility to work from home up to 3 days per week after 3 months)
Workers compensation claims management
Return-to-work journey support
Stakeholder relationship management
EML is seeking a Case Manager for their Tweed Heads office to support injured workers in their return-to-work journey. The ideal candidate will have a background in health sciences or customer service, demonstrating a passion for helping others and the ability to manage complex relationships

Job Summary

  • The Case Manager role is a crucial aspect to assisting an injured worker get their lives back.
  • You will be the central point of contact for the injured worker, employer and any stakeholders that are part of the treatment plan to help the injured worker return to employment.
  • EML provides career opportunities and great employee benefits, including a diverse and collaborative team culture like no other and flexibility to work from home to support work/life balance.

Matching Summary

Match Score: 85

EML is seeking a Case Manager for their Tweed Heads office to support injured workers in their return-to-work journey. The ideal candidate will have a background in health sciences or customer service, demonstrating a passion for helping others and the ability to manage complex relationships.

Skills & Requirements

Must-have

  • Workers Compensation claims management
  • Return-to-work journey support
  • Stakeholder relationship management
  • Physical and psychological injury focus

Nice-to-have

  • Passion for helping others
  • Thrive in a fast-paced environment
  • Creative stakeholder engagement
  • Empathetic and resilient

Key Requirements

  • Psychology or similar health sciences degree
  • Allied Health background
  • Customer service experience
  • Managing, negotiating, and influencing positive outcomes

Work Rights

Not specified

Tailored Resume

Cover Letter