Senior Product Owner, Commercial Banking Salesforce Platform

CIBC

Toronto, Canada
Hybrid
Salesforce financial services cloud (fsc)
Commercial banking crm platform
Salesforce related questions support
Support planning and execution of high complexity transformational projects in the Commercial Bank, focusing on the development, support, and maintenance of Commercial Banking’s Suite of Technology Applications

Job Summary

  • Support planning and execution of high complexity transformational projects in the Commercial Bank, focusing on the development, support, and maintenance of Commercial Banking’s Suite of Technology Applications.
  • Work closely with the broader business team to ensure the creation and refinement of the Commercial Bank CRM / Salesforce application vision and roadmap, identifying and prioritizing to solve customer problems aligned with strategic vision.
  • CIBC offers a competitive salary, incentive pay, banking benefits, a benefits program, defined benefit pension plan, employee share purchase plan, vacation offering, wellbeing support, and MomentMakers recognition program.

Matching Summary

Support planning and execution of high complexity transformational projects in the Commercial Bank, focusing on the development, support, and maintenance of Commercial Banking’s Suite of Technology Applications.

Skills & Requirements

Must-have

  • Salesforce Financial Services Cloud (FSC)
  • Commercial Banking CRM platform
  • Salesforce related questions support
  • Business case drafting
  • Stakeholder session leadership
  • Application user access controls

Nice-to-have

  • Relationship-oriented bank culture
  • Hybrid work arrangement
  • Empowered work environment
  • Values driven team member
  • Problem solver
  • Self-motivated operator

Key Requirements

  • Salesforce Financial Services Cloud (FSC) / CRM platform experience
  • Working knowledge of Commercial Banking priorities
  • Proficiency with CIBC’s commercial banking applications
  • Proficiency with Microsoft Office tools
  • Proficiency with CIBC’s project management methodology
  • Requirements Analysis knowledge
  • Project management skills

Work Rights

Legally eligible to work

Tailored Resume

Cover Letter