Customer Service Representative

Pacificavevet Inc

Rancho Cucamonga, CA, United States
$19-$22ph depending on experience; not specified; ...
Professional phone etiquette
Handle payments and cash drawer
Maintain client and pet records
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression

Job Summary

  • As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
  • CSRs are responsible for understanding and communicating scheduled appointments, client education, and lobby triage to ensure an efficient workflow.
  • AmeriVet offers tailored development programs, mentorship, career pathing, competitive pay, performance bonuses, 401(k) matching, and comprehensive benefits for full-time employees.

Matching Summary

As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.

Salary

$19-$22/hr depending on experience; Not specified; Not specified

Skills & Requirements

Must-have

  • Professional phone etiquette
  • Handle payments and cash drawer
  • Maintain client and pet records
  • Work weekends and holidays
  • Computer efficiency
  • Detail-oriented

Nice-to-have

  • Empathize with emotional clients
  • Remain calm in emergencies
  • Create welcoming environment
  • Adapt to multiple situations

Key Requirements

  • HS Diploma or educational equivalent
  • Excellent customer service skills
  • One year customer service experience
  • Veterinary Electronic Medical Records experience
  • Knowledge of veterinary terminology

Work Rights

Not specified

Tailored Resume

Cover Letter