Customer Service Representative

Bass Pet Resort

Durham, NC, United States
$15.00ph doe; tips; telehealth, 401k + pet insuran...
On-site
Answering phones with a smile
Multi-tasking like a pro
Handling cash and cards
Bass Pet Resort is seeking a Customer Service Representative who is passionate about pets and providing exceptional service. The role requires multitasking in a busy environment while ensuring a welcoming atmosphere for pet owners and their pets

Job Summary

  • We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP (Very Important Pet-parent).
  • At Destination Pet, we’re not just another Pet/Vet care center—we’re a community that lives to elevate the love and lives of pet families.
  • You’ll be welcoming pet parents and their furry VIPs, answering phones, touring clients, managing check-ins/outs, and keeping the lobby clean.

Matching Summary

Match Score: 85

Bass Pet Resort is seeking a Customer Service Representative who is passionate about pets and providing exceptional service. The role requires multitasking in a busy environment while ensuring a welcoming atmosphere for pet owners and their pets.

Salary

$15.00/hour DOE; tips; Telehealth, 401k and Pet Insurance

Skills & Requirements

Must-have

  • Answering phones with a smile
  • Multi-tasking like a pro
  • Handling cash and cards
  • Responding to complaints with patience

Nice-to-have

  • Fluent in human and hound
  • Juggling phones, customers, and paws

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter