Lead Business Architect-pega

Unisys

Pega business architect certification cpba
10+ years pega business architecture experience
Pega customer service implementation leadership
The role is responsible for leading business architecture and requirements definition for Pega-based Customer Service solutions

Job Summary

  • The role is responsible for leading business architecture and requirements definition for Pega-based Customer Service solutions.
  • Candidates must possess a Pega Business Architect certification and over 10 years of relevant experience in the field.
  • Success involves bridging business, policy, and technology to ensure measurable value and alignment with strategic objectives.

Matching Summary

The role is responsible for leading business architecture and requirements definition for Pega-based Customer Service solutions.

Skills & Requirements

Must-have

  • Pega Business Architect certification CPBA
  • 10+ years Pega business architecture experience
  • Pega Customer Service implementation leadership
  • Case lifecycle design and SLA definition
  • DCO and Inception workshop facilitation

Nice-to-have

  • Government or regulated industry environment experience
  • Strong stakeholder management skills
  • Accessibility and privacy compliance knowledge
  • Collaborative mindset with technical leads

Key Requirements

  • Pega Business Architect (CPBA) certification
  • 10+ years of Pega business architecture experience
  • Experience with DCO and Inception methodologies

Work Rights

Not specified

Tailored Resume

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