We are a proactive team within the Customer Support Organization that provides personalised support during deployment period
Job Summary
We are a proactive team within the Customer Support Organization that provides personalised support during deployment period.
The Technical Go-Live Readiness Manager ensures successful performance testing and transition to production.
In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.
Matching Summary
We are a proactive team within the Customer Support Organization that provides personalised support during deployment period.
Skills & Requirements
Must-have
customer-facing technical role
drive issue resolution
manage customer escalations
strong cross-functional relationships
technical architecture understanding
fast-paced process-focused environment
Nice-to-have
sun-drenched optimism and drive
courageous collaborators
genuine care
crisis management experience
Key Requirements
4+ years technical support experience
4+ years customer support/consulting experience
BS or MS in Technical Degree or equivalent experience