EUC Support Engineer

GECO ASIA PTE. LTD.

Singapore, Singapore
Windows 10 & windows 11 support
Microsoft o365 applications expertise
Desktop and laptop hardware troubleshooting
The role focuses on providing end-user computing and deskside support services within a dynamic enterprise environment

Job Summary

  • The role focuses on providing end-user computing and deskside support services within a dynamic enterprise environment.
  • Candidates must have strong hands-on experience supporting Windows 10/11, Microsoft O365, and hardware troubleshooting.
  • The position includes delivering VIP/Concierge support services while ensuring timely issue resolution and adherence to SLAs.

Matching Summary

Match Score: 85

The role focuses on providing end-user computing and deskside support services within a dynamic enterprise environment.

Skills & Requirements

Must-have

  • Windows 10 & Windows 11 support
  • Microsoft O365 applications expertise
  • Desktop and laptop hardware troubleshooting
  • VIP or Concierge user support experience
  • ServiceNow incident management tools

Nice-to-have

  • Strong customer service mindset
  • Proactive stakeholder management skills
  • Basic Active Directory administration
  • Collaboration tools and meeting room setup
  • Ability to work independently in a team

Key Requirements

  • Minimum 3 years of EUC or Deskside Support experience
  • Diploma or Degree in Information Technology or Computer Science
  • Experience with SCCM client installation and troubleshooting

Work Rights

Not specified

Tailored Resume

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