Service Representative (dutch-speaking) - Volkswagen
Concentrix
Braga, Portugal
On-site
Respond to customer inquiries via phone, chat, and email
Maintain clear and accurate documentation in crm
Stay updated on volkswagen group offerings
Concentrix is seeking a Dutch-speaking Service Representative to support Volkswagen in Braga, Portugal. The role emphasizes customer service excellence, operational efficiency, and offers significant opportunities for personal and career growth within the organization
Job Summary
As a Customer Service Representative for Volkswagen in Portugal (Remote), you will ensure that performance goals are met across all operations.
Concentrix is a great match if you have a high level of Dutch (C1 written and oral) and a good level of English (B2).
In this role, we offer benefits that help you support your unique lifestyle, including competitive salary and performance bonus.
Matching Summary
Match Score: 85
Concentrix is seeking a Dutch-speaking Service Representative to support Volkswagen in Braga, Portugal. The role emphasizes customer service excellence, operational efficiency, and offers significant opportunities for personal and career growth within the organization.
Skills & Requirements
Must-have
Respond to customer inquiries via phone, chat, and email
Maintain clear and accurate documentation in CRM
Stay updated on Volkswagen Group offerings
Exhibit warmth and enthusiasm in customer interactions
Nice-to-have
Passion for continuous learning
Creative, solution-oriented mindset
Key Requirements
High level of Dutch (C1 written and oral)
Good level of English (B2)
1 year of experience in call center or customer service