3-5 years experience in customer service or logistics
Fluent in korean and proficient in english
Experience with erp systems and microsoft tools
This role is responsible for managing the end-to-end spare parts sales and logistics process across Asia while supporting customer service operations
Job Summary
This role is responsible for managing the end-to-end spare parts sales and logistics process across Asia while supporting customer service operations.
The position requires fluent communication in Korean and English to liaise with technical teams, suppliers, and customers effectively.
Candidates must ensure strict compliance with Dematic's internal controls, maintaining separation of duties between quotation, procurement, and invoicing functions.
Matching Summary
This role is responsible for managing the end-to-end spare parts sales and logistics process across Asia while supporting customer service operations.
Skills & Requirements
Must-have
3-5 years experience in customer service or logistics
Fluent in Korean and proficient in English
Experience with ERP systems and Microsoft tools
Strong understanding of spare parts sales processes
Ability to handle Request for Quotation (RFQ) workflows
Nice-to-have
Experience in multinational or matrixed environment
Background in automation or engineering sectors
Familiarity with compliance standards and internal controls
Chinese language proficiency
Certifications in Procurement or Supply Chain
Key Requirements
Minimum 3-5 years' experience in relevant fields
Bachelor's degree in Business, Logistics, or related field