Senior Customer Success Manager

Workday

Tokyo, Japan
Fully remote
5+ years in customer-facing services role
Experience in saas environment
Business-level japanese communication
Workday is committed to making hard work pay off for its employees and customers

Job Summary

  • Workday is committed to making hard work pay off for its employees and customers.
  • Customer Success Managers play a key role in enhancing user experience and operational performance.
  • The role offers autonomy and opportunities for global career development.

Matching Summary

Workday is committed to making hard work pay off for its employees and customers.

Skills & Requirements

Must-have

  • 5+ years in customer-facing services role
  • Experience in SaaS environment
  • Business-level Japanese communication

Nice-to-have

  • Experience with Workday products
  • Strong relationship building skills
  • Excellent presentation and communication skills

Key Requirements

  • 1+ years project management experience
  • Experience in consulting or account management
  • Ability to travel up to 30%

Work Rights

Not specified

Tailored Resume

Cover Letter