Customer Service Representative - Cannock

Michelin Group

Cannock, United Kingdom
Base: £27,000; bonus/equity: bonus scheme included...
Experience with salesforce and sap systems
Ability to negotiate quotes with customers
Calm under pressure in fast-paced environment
This role plays a vital part in keeping essential operations running by supporting customers and ensuring services are delivered smoothly

Job Summary

  • This role plays a vital part in keeping essential operations running by supporting customers and ensuring services are delivered smoothly.
  • The position involves building customer quotes, negotiating to close open quotes, and creating work orders while using CRM tools.
  • Employees receive comprehensive benefits including a starting salary of £27,000, a bonus scheme, health cash plan, and 25 days holiday.

Matching Summary

This role plays a vital part in keeping essential operations running by supporting customers and ensuring services are delivered smoothly.

Salary

Base: £27,000; Bonus/Equity: Bonus scheme included; Benefits: Health cash plan, 25 days holiday, pension scheme, free tyres

Skills & Requirements

Must-have

  • Experience with Salesforce and SAP systems
  • Ability to negotiate quotes with customers
  • Calm under pressure in fast-paced environment

Nice-to-have

  • Curious mindset focused on getting things right
  • Team-first attitude with good time management
  • Confident using Excel for tracking and updates

Key Requirements

  • Experience with Salesforce and SAP is an advantage
  • Confidence using systems to track and follow through

Work Rights

Not specified

Tailored Resume

Cover Letter