Lead the development and execution of the country’s service business, implement the strategy, and achieve budgeted targets
Job Summary
Lead the development and execution of the country’s service business, implement the strategy, and achieve budgeted targets.
Execute business development initiatives to improve customer-centricity, operational excellence, competitive position, market share, and profitability.
Lead, direct, evaluate, and develop matrix Maintenance team(s) and professionals to achieve established budget, safety, quality, and customer satisfaction goals.
Matching Summary
Lead the development and execution of the country’s service business, implement the strategy, and achieve budgeted targets.
Skills & Requirements
Must-have
Service business development
Customer-centricity improvement
Operational excellence initiatives
Drive KONE's overall strategy
Execute corporate objectives
Lead maintenance operations
Establish high-level customer relationships
Drive a culture of safety and quality
Nice-to-have
Innovative and collaborative working culture
Employee engagement focus
Sustainability integral part of culture
Ethical business practices
Co-workers trust and respect each other
Key Requirements
Bachelor’s degree in engineering or related disciplines
Minimum 15 years experience in service/maintenance operation
Minimum 10 years in leadership role
Proven track record of P&L management
Proven track record of business planning & controlling
Proven track record of budgeting
Proven track record of long term planning processes