Solutions Engineer, Associate

101

Base: $70,000-$80,000; bonus/equity: quarterly inc...
Fully remote
3+ years professional experience in payment setting
2+ years customer-facing technical or support role
Hands-on api proficiency with json
PayTrace by North is seeking a Solutions Engineer, Associate, a fully remote position focused on bridging the technical aspects of payment solutions with the needs of merchants and partners. The ideal candidate should have at least three years of experience in the payment industry and a strong customer-facing background, alongside technical skills in API proficiency and troubleshooting

Job Summary

  • This role serves as the technical bridge between the Sales team and merchants, partners, and ISVs to design tailored integration solutions.
  • The position requires a deep dive into pre-sales discovery to understand unique business needs and optimize payment workflows for efficiency and security.
  • Candidates will receive a comprehensive benefits package including medical, dental, vision, flexible PTO, 401(k) match, and education assistance.

Matching Summary

Match Score: 85

PayTrace by North is seeking a Solutions Engineer, Associate, a fully remote position focused on bridging the technical aspects of payment solutions with the needs of merchants and partners. The ideal candidate should have at least three years of experience in the payment industry and a strong customer-facing background, alongside technical skills in API proficiency and troubleshooting.

Salary

Base: $70,000-$80,000; Bonus/Equity: Quarterly incentive plan; Benefits: Medical, Dental, Vision, 401(k) Match, PTO, Education Assistance

Skills & Requirements

Must-have

  • 3+ years professional experience in payment setting
  • 2+ years customer-facing technical or support role
  • Hands-on API proficiency with JSON
  • Experience using Postman for testing functionality
  • Solid understanding of payment ecosystem including gateways

Nice-to-have

  • Passion for solving complex problems in real-time
  • Ability to translate technical concepts for non-technical stakeholders
  • Willingness to travel up to 20% for partner visits
  • Strong communication skills for bridging sales and engineering

Key Requirements

  • High school diploma or GED
  • 3+ years experience in Payment Gateway, Processor, or Merchant Services
  • 2+ years experience in customer-facing technical capacity

Work Rights

Not specified

Tailored Resume

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