Branch Concierge - Strathfield

CBA (Commonwealth Bank)

Strathfield, Australia
Proven track record of exceptional customer service
Excellent communication skills
Ability to manage customer expectations professionally
As the public face of CommBank, you will greet customers, understand their enquiries, and guide them to the appropriate channels

Job Summary

  • As the public face of CommBank, you will greet customers, understand their enquiries, and guide them to the appropriate channels.
  • You will build personal connections through meaningful conversations and educate customers on in-branch technology and digital banking options.
  • The role requires maintaining an efficient branch environment while ensuring customer satisfaction with a professional presence.

Matching Summary

As the public face of CommBank, you will greet customers, understand their enquiries, and guide them to the appropriate channels.

Skills & Requirements

Must-have

  • Proven track record of exceptional customer service
  • Excellent communication skills
  • Ability to manage customer expectations professionally
  • Availability for predetermined Part Time roster

Nice-to-have

  • Experience in Financial Services, Retail or Hospitality
  • Genuine interest in financial wellbeing
  • Approachable and professional demeanour

Key Requirements

  • Part Time availability required (11.5 hours/week)
  • Specific roster days: Thursday and Friday only

Work Rights

Not specified

Tailored Resume

Cover Letter