Pbx Telephone Operator - Slidell Memorial Main - Ssp/prn
Ochsner Health
Slidell, LA, US
Fully remote
Customer service experience
Proficiency with computers and software
Effective verbal and written communication
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters
Job Summary
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.
This job answers all incoming calls on the main telephone line and assists patients, family members, physicians, visitors, and employees professionally with questions or directions.
The employer is an Equal Opportunity Employer and maintains compliance with federal, state, and local laws including a Compliance & Privacy Program.
Matching Summary
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.
Skills & Requirements
Must-have
Customer service experience
Proficiency with computers and software
Effective verbal and written communication
Ability to handle multiple tasks
Schedule rotating shifts
Holiday and weekend availability
Nice-to-have
Ability to work independently and in a team
Calm and pleasant under pressure
Strong time management skills
Respect for patient privacy
Key Requirements
High school diploma or equivalent preferred
1 year of customer service experience
Ability to work rotating shifts including holidays and weekends