Patient Service Representative (psr) Lead - Specialty Clinics

Advocate Health

Base: $21.85 - $32.80 ph; bonus/equity: not specif...
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Patient registration and scheduling
Staff training and leadership
Insurance verification and payment collection
** Advocate Health is seeking a Patient Service Representative (PSR) Lead for their Specialty Clinics. The role involves overseeing patient services staff, managing staffing and administrative tasks, and ensuring efficient patient flow while providing excellent customer service. **

Job Summary

  • This role acts as a resource and leader for patient services staff, including training, scheduling, and providing guidance on complex issues.
  • Advocate Health offers comprehensive total rewards including competitive compensation, benefits, retirement plans, and career development programs.
  • Advocate Health is a large nonprofit integrated health system nationally recognized for clinical innovation and equitable care.

Matching Summary

Match Score: 75

** Advocate Health is seeking a Patient Service Representative (PSR) Lead for their Specialty Clinics. The role involves overseeing patient services staff, managing staffing and administrative tasks, and ensuring efficient patient flow while providing excellent customer service. **

Salary

Base: $21.85 - $32.80 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive benefits including health, retirement, PTO, and educational assistance

Skills & Requirements

Must-have

  • patient registration and scheduling
  • staff training and leadership
  • insurance verification and payment collection
  • customer service and communication skills
  • intermediate computer and data entry skills
  • knowledge of medical terminology
  • ability to work in fast paced environment

Nice-to-have

  • team building and delegation
  • problem solving and decision making
  • organizational skills
  • flexible work hours Monday to Friday
  • experience with Microsoft Office
  • attention to detail and accuracy

Key Requirements

  • High School Graduate
  • 3 years customer service or leadership experience
  • No licensure or certification required

Work Rights

Not specified

Tailored Resume

Cover Letter