Vendor Perfomance Specialist

Maersk

Hybrid
Customs broker performance management
Regulatory compliance and risk control
Kpi and sla definition and monitoring
Maersk is seeking a Vendor Performance Specialist to ensure consistent and scalable vendor performance in customs operations. The role involves managing KPIs, compliance, and risk management while fostering strong supplier relationships and continuous improvement

Job Summary

  • This role acts as a key enabler to ensure consistent, scalable, and accountable vendor performance across all countries.
  • The specialist is responsible for defining and monitoring KPIs, managing incidents, controlling risks, and executing continuous improvement plans for customs service providers.
  • The position requires fluency in both Spanish and English to manage contracts, lead quarterly business reviews, and support internal stakeholders in operations and finance.

Matching Summary

Match Score: 85

Maersk is seeking a Vendor Performance Specialist to ensure consistent and scalable vendor performance in customs operations. The role involves managing KPIs, compliance, and risk management while fostering strong supplier relationships and continuous improvement.

Skills & Requirements

Must-have

  • Customs broker performance management
  • Regulatory compliance and risk control
  • KPI and SLA definition and monitoring
  • Contract negotiation in Spanish and English
  • Incident root cause analysis and CAPA

Nice-to-have

  • Strategic category management expertise
  • Stakeholder influence without authority
  • Advanced dashboard and data visualization skills
  • Continuous process improvement mindset

Key Requirements

  • Bachelor's degree in International Trade or related field
  • 2+ years experience in customs operations or vendor management
  • Upper-intermediate English and fluent Spanish proficiency

Work Rights

Not specified

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