Patient Services Advocate Ii

AltaMed

Commerce, CA, United States
$25.00 - $29.38 hourly; not specified; medical, de...
Patient experience management
Healthcare team collaboration
Compassionate patient interaction
The Patient Services Advocate is an AltaMed ambassador by welcoming and attending to the needs of all patients and creating a positive front office patient experience by managing expectations while demonstrating compassion and respect

Job Summary

  • The Patient Services Advocate is an AltaMed ambassador by welcoming and attending to the needs of all patients and creating a positive front office patient experience by managing expectations while demonstrating compassion and respect.
  • The Advocate also functions as a member of the health care team by assisting in the delivery of patient-focused care by demonstrating excellent communication and problem-solving skills.
  • AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization.

Matching Summary

The Patient Services Advocate is an AltaMed ambassador by welcoming and attending to the needs of all patients and creating a positive front office patient experience by managing expectations while demonstrating compassion and respect.

Salary

$25.00 - $29.38 hourly; Not specified; Medical, Dental and Vision insurance

Skills & Requirements

Must-have

  • Patient experience management
  • Healthcare team collaboration
  • Compassionate patient interaction

Nice-to-have

  • Community clinic advocacy
  • Raising care expectations
  • Meaningful career growth

Key Requirements

  • High School diploma or equivalent
  • 1-2 years customer service experience
  • Valid BLS certification
  • Bilingual English/Spanish/Mandarin/Cantonese preferred

Work Rights

Not specified

Tailored Resume

Cover Letter