Customer Service Representative (veterinary-focused)

One80 Intermediaries

Base: $15.48 - $20.63 hourly; bonus/equity: not sp...
Not specified (assumed to be hybrid based on industry standards).
High school diploma or equivalent
1 to 2 years customer service experience
Strong communication and problem-solving skills
One80 Intermediaries is seeking a Customer Service Representative focused on veterinary inquiries to provide frontline support to policyholders, addressing coverage, claims, and billing issues. The ideal candidate should possess strong communication skills, customer service experience, and preferably have a background in insurance, healthcare, or veterinary services

Job Summary

  • The role provides frontline support to policyholders by resolving inquiries related to coverage, claims, billing, and account information.
  • Successful candidates will handle inbound and outbound interactions with empathy while maintaining accurate records of all transactions.
  • One80 Intermediaries is a leading insurance wholesaler ranked as the 14th largest broker in the U.S. that values teamwork and process improvement.

Matching Summary

Match Score: 75

One80 Intermediaries is seeking a Customer Service Representative focused on veterinary inquiries to provide frontline support to policyholders, addressing coverage, claims, and billing issues. The ideal candidate should possess strong communication skills, customer service experience, and preferably have a background in insurance, healthcare, or veterinary services.

Salary

Base: $15.48 - $20.63 Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • 1 to 2 years customer service experience
  • Strong communication and problem-solving skills

Nice-to-have

  • Veterinary reception or animal-related experience
  • Property & Casualty insurance knowledge
  • Ability to work in a fast-paced environment

Key Requirements

  • Minimum high school diploma
  • 1-2 years call center experience
  • Property & Casualty license preferred

Work Rights

Not specified

Tailored Resume

Cover Letter