Client Dispute Resolution Specialist

APM Terminals

Client claim analysis
Internal department coordination
Timely claim resolution
APM Terminals offers incredible growth, career, and leadership opportunities for ambitious individuals

Job Summary

  • APM Terminals offers incredible growth, career, and leadership opportunities for ambitious individuals.
  • Key responsibilities include receiving, registering, and analyzing commercial claims, coordinating investigations, and ensuring timely resolution.
  • The company is committed to a diverse and inclusive workplace and embraces different styles of thinking.

Matching Summary

APM Terminals offers incredible growth, career, and leadership opportunities for ambitious individuals.

Skills & Requirements

Must-have

  • Client claim analysis
  • Internal department coordination
  • Timely claim resolution
  • Customer communication
  • Detailed case documentation
  • Identify claim patterns

Nice-to-have

  • Continuous improvement initiatives
  • Global trade impact
  • Digital transformation leader
  • Diverse and inclusive workplace

Key Requirements

  • 1-2 years customer service/claims management
  • CRM or case management systems
  • Basic commercial processes knowledge
  • Advanced Excel and database skills

Work Rights

Not specified

Tailored Resume

Cover Letter