Field Engineering Specialist - Lansing / Grand Rapids

Roche UK

Lansing, Michigan, US
Base: $71,100 - $132,000; bonus/equity: discretion...
Technical repair and installation
On-site service and repair
Diagnose and resolve failures
You will serve as a customer contact for technical and service-related issues and perform preventative maintenance

Job Summary

  • You will serve as a customer contact for technical and service-related issues and perform preventative maintenance.
  • The role involves routine technical support, on-site service, repair, and installation of Roche products.
  • This is a field-based role that requires daily travel and up to 25% overnight travel.

Matching Summary

You will serve as a customer contact for technical and service-related issues and perform preventative maintenance.

Salary

Base: $71,100 - $132,000; Bonus/Equity: Discretionary annual bonus may be available; Benefits: Benefits detailed at link provided

Skills & Requirements

Must-have

  • Technical repair and installation
  • On-site service and repair
  • Diagnose and resolve failures
  • Preventative maintenance
  • Daily travel required

Nice-to-have

  • Customer relationship management
  • Internal technical resource
  • Work after hours and weekends
  • Personal expression and dialogue
  • Advance science and healthcare

Key Requirements

  • High school diploma and 2 years technical school/military training/work experience
  • 5 years progressive experience repairing hardware/software/networking
  • Bachelor's degree in relevant field with 1-2 years experience
  • Successful completion of training/certification
  • Ability to travel, including overnight travel

Work Rights

Not specified

Tailored Resume

Cover Letter