Call Centre Operator (4on 4off) Ftc To End May 2027

KBR

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4 on 4 off shift rotation
Answering calls in timely fashion
Coordinating customer service requests
** KBR is seeking a Call Centre Operator for a fixed-term contract until May 2027, working on a rotating 4-on-4-off shift schedule. The role involves providing customer support, resolving queries, and ensuring high standards of service while complying with company policies. **

Job Summary

  • The role involves acting as the initial point of contact for customers within a busy contact centre environment.
  • Employees are responsible for coordinating customer service requests to the supply chain and chasing the progression of work orders.
  • The position requires adhering to KBR's Zero Harm policy to ensure safe and secure working environments.

Matching Summary

Match Score: 75

** KBR is seeking a Call Centre Operator for a fixed-term contract until May 2027, working on a rotating 4-on-4-off shift schedule. The role involves providing customer support, resolving queries, and ensuring high standards of service while complying with company policies. **

Skills & Requirements

Must-have

  • 4 on 4 off shift rotation
  • answering calls in timely fashion
  • coordinating customer service requests

Nice-to-have

  • exceeding customer expectations
  • first call resolution plan
  • proactive performance improvement

Key Requirements

  • GCSE Maths and English or equivalent
  • Eligible to apply for security clearance

Work Rights

Must be eligible for security clearance

Tailored Resume

Cover Letter