Customer Support Associate- Waco, Texas

Atmos Energy

Waco, Texas, US
+ $2.00 ph for bilingual staff upon completion of ...
On-site
Respond to customer inquiries
Process basic transactions
Utilize company policies
Atmos Energy is seeking a Bilingual Customer Support Associate in Waco, Texas, to assist customers with service inquiries and account management. The role requires excellent communication skills and offers competitive pay, including a bilingual differential

Job Summary

  • Responds to customers regarding service connections, disconnections, billing, and payment arrangements primarily via phone.
  • Processes basic transactions and requests, corrects account errors using an online system, and researches discrepancies.
  • Atmos Energy offers a comprehensive benefits package including paid time off, retirement savings, and health insurance.

Matching Summary

Match Score: 85

Atmos Energy is seeking a Bilingual Customer Support Associate in Waco, Texas, to assist customers with service inquiries and account management. The role requires excellent communication skills and offers competitive pay, including a bilingual differential.

Salary

Additional $2.00 per hour for bilingual staff upon completion of training and assessment

Skills & Requirements

Must-have

  • Respond to customer inquiries
  • Process basic transactions
  • Utilize company policies
  • Correct customer account errors
  • Handle emergency situations

Nice-to-have

  • Bilingual Spanish-English differential pay
  • Employee-focused culture
  • Work-life balance

Key Requirements

  • High school diploma or GED
  • Customer Service Assessment completion
  • Intermediate computer skills
  • Safety sensitive position
  • DOT and PHMSA screenings

Work Rights

Not specified

Tailored Resume

Cover Letter