Coordinatore Customer Service & Training Operations

CAE

Not specified (assumed to be hybrid based on industry standards)
Training centre operational coordination
Customer management and onboarding
Logistics and services management
CAE is seeking a Coordinator for Customer Service and Training Operations to ensure smooth daily operations at their training center while delivering excellent customer experiences. The ideal candidate will possess strong organizational skills, a customer-oriented mindset, and the ability to manage multiple stakeholders

Job Summary

  • Ensure the efficient execution of daily training centre operations, delivering an excellent customer experience while coordinating effectively with internal departments.
  • The role supports all stages of the customer journey and ensures contractual compliance and smooth training delivery.
  • CAE is committed to providing equal opportunities to all applicants, regardless of race, nationality, color, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by law.

Matching Summary

Match Score: 85

CAE is seeking a Coordinator for Customer Service and Training Operations to ensure smooth daily operations at their training center while delivering excellent customer experiences. The ideal candidate will possess strong organizational skills, a customer-oriented mindset, and the ability to manage multiple stakeholders.

Skills & Requirements

Must-have

  • Training Centre Operational Coordination
  • Customer Management and Onboarding
  • Logistics and Services Management
  • Security and EHS Coordination
  • Fluent English communication

Nice-to-have

  • Customer-oriented mindset
  • High attention to detail
  • Ability to work across multiple teams
  • Additional languages are an asset
  • Familiarity with ELBA, STARS, Gemini

Key Requirements

  • Experience in Customer Service
  • Experience in Training Administration
  • Experience in Operational Coordination
  • Ability to work in a fast-paced environment

Work Rights

Not specified

Tailored Resume

Cover Letter