Sr. Sales Support Specialist

Guarantymortgage

Tcpa policy adherence
Mavent issue resolution
Underwriting submissions support
Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications

Job Summary

  • Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.
  • The Sr Sales Support Specialist provides support to the DTC Call Center staff and senior management through a variety of day-to-day activities.
  • Company Benefits include Medical, dental, and vision insurance, Health Savings Account with employer contribution, 401(k) Retirement plan with employer match, Paid Maternity Leave/Parental Bonding Leave, and more.

Matching Summary

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.

Skills & Requirements

Must-have

  • TCPA policy adherence
  • Mavent issue resolution
  • Underwriting submissions support
  • Policy and Procedure gap identification
  • New hire development support
  • System and process testing

Nice-to-have

  • Superior service delivery
  • Innovative solutions encouragement
  • Teamwork and cooperation promotion
  • Energetic and inquisitive attitude
  • Cross-functional matrix environment effectiveness

Key Requirements

  • NMLS license required
  • Minimum 5 years mortgage industry experience
  • High School Diploma or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter