Customer Service Representative

PLS

Tuscon, AZ, United States
On-site
Superior customer service
Product and service education
Regulatory compliance
PLS is seeking a Customer Service Representative in Tucson, AZ, who will serve as the primary point of contact for customers, ensuring exceptional service and compliance with company policies. The ideal candidate should possess previous customer service experience, strong communication skills, and the ability to engage with customers effectively

Job Summary

  • Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services.
  • Responsibilities include ensuring compliance with regulations, maintaining a balanced cash drawer, accurately completing transactions, and resolving customer complaints.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Match Score: 85

PLS is seeking a Customer Service Representative in Tucson, AZ, who will serve as the primary point of contact for customers, ensuring exceptional service and compliance with company policies. The ideal candidate should possess previous customer service experience, strong communication skills, and the ability to engage with customers effectively.

Skills & Requirements

Must-have

  • superior customer service
  • product and service education
  • regulatory compliance
  • cash handling accuracy
  • point-of-sale system usage

Nice-to-have

  • professional appearance and demeanor
  • honesty and integrity
  • teamwork and customer focus
  • flexible work hours

Key Requirements

  • Previous customer service experience preferred
  • English fluency required
  • Able to stand for extended periods
  • Ability to lift up to 15 lbs.

Work Rights

Not specified

Tailored Resume

Cover Letter