Associate Director, Servicenow Platform Engineering - Platform Management

Merck & Co., Inc., Rahway, New Jersey, USA

Hyderabad, India
Hybrid
Servicenow platform administration
Devops practices
Integration methods
Join a global healthcare biopharma company with a 130-year legacy, driven by digital technology and data-backed approaches to tackle global health threats

Job Summary

  • Join a global healthcare biopharma company with a 130-year legacy, driven by digital technology and data-backed approaches to tackle global health threats.
  • This role will lead initiatives to enhance operational maturity, integrations robustness, instance hardening, quality engineering discipline, and CI/CD adoption within the ServiceNow platform.
  • You will lead a cross-functional engineering team and develop KPIs to assess platform health, engaging with stakeholders at all levels to advocate for necessary investments.

Matching Summary

Join a global healthcare biopharma company with a 130-year legacy, driven by digital technology and data-backed approaches to tackle global health threats.

Skills & Requirements

Must-have

  • ServiceNow Platform Administration
  • DevOps practices
  • integration methods
  • operational best practices
  • platform architecture framework
  • governance policies and standards

Nice-to-have

  • Now Assist
  • Virtual Agent
  • Operational Playbooks
  • Atlassian Products
  • data-backed approaches
  • digital transformation journey

Key Requirements

  • Minimum 10 years of relevant work experience
  • MSc or BSc Degree in Computer Science, Data Science, IT, or equivalent
  • At least 1 Certified Implementation Specialist certification across 3 areas
  • Proven ability to lead cross-functional teams
  • Experience with design, development, delivery and support of integration solutions

Work Rights

Not specified

Tailored Resume

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