Customer Success Manager, Tableau/ Business Intelligence Solutions
Salesforce UK
Not specified; not specified; not specified
Not specified
7+ years technical customer success experience
Tableau or competing bi platform expertise
Executive stakeholder relationship management
Salesforce UK is seeking a Customer Success Manager with expertise in Tableau or similar business intelligence solutions. The ideal candidate will foster strong customer relationships and ensure clients maximize their use of Salesforce products, driving user adoption and reducing attrition
Job Summary
The Customer Success Manager serves as a trusted advisor to enterprise customers purchasing the Signature Success Plan to maximize their Salesforce investment.
This role requires orchestrating internal resources to drive customer health, increase user adoption, and reduce attrition while providing strategic guidance on Tableau and BI solutions.
Join Salesforce, the #1 AI CRM, where Trailblazers are empowered to redefine what is possible through innovation and the power of Agentforce.
Matching Summary
Match Score: 85
Salesforce UK is seeking a Customer Success Manager with expertise in Tableau or similar business intelligence solutions. The ideal candidate will foster strong customer relationships and ensure clients maximize their use of Salesforce products, driving user adoption and reducing attrition.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
7+ years technical customer success experience
Tableau or competing BI platform expertise
Executive stakeholder relationship management
Cross-functional team leadership capabilities
SaaS platform and software development knowledge
Nice-to-have
Salesforce product certifications preferred
Enterprise-level customer experience
Strategic advisory mindset
Innovation-driven culture fit
AI and Agentforce interest
Key Requirements
Minimum 7 years work experience in Technical Customer Success or Consulting
Experience with Tableau products or competing platforms like Power BI
Ability to translate complex technical concepts into business terms
Knowledge of software development processes and design methodologies