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The Tauranga City Council is seeking a Contact Centre Advisor to provide exceptional customer service through various communication channels. The role requires excellent communication skills and attention to detail, with fixed working hours from Monday to Friday.
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Job Summary
This role serves as the first point of contact for enquiries received through the Council's Contact Centre.
The position offers a wide range of benefits including 5 weeks annual leave and career development opportunities.
Candidates must be available for fixed shifts from Monday to Friday between 8:15 am and 4:45 pm.
Matching Summary
Match Score: 75
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The Tauranga City Council is seeking a Contact Centre Advisor to provide exceptional customer service through various communication channels. The role requires excellent communication skills and attention to detail, with fixed working hours from Monday to Friday.
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Skills & Requirements
Must-have
Excellent communication skills
Attention to detail
Problem solving ability
Fixed shift availability Mon-Fri
Weekly meeting attendance
Nice-to-have
Proven work experience
Community-focused mindset
Passionate team player
Key Requirements
Legal right to live and work in New Zealand
Proven work experience required
Work Rights
Must have legal right to live and work in New Zealand