Senior Customer Success Manager Im Gebiet Niedersachsen & Hessen (m/w/d)

Nerdgigs

Niedersachsen, Germany
Base: not specified; bonus/equity: target bonus; b...
Fully remote
Customer onboarding and training
Product functionality inquiries
Customer journey support
Nerdgigs is seeking a Senior Customer Success Manager for the Niedersachsen and Hessen regions in Germany, responsible for ensuring customer satisfaction and success with their agricultural technology products. The role involves onboarding, training, and ongoing support for clients, with a strong emphasis on relationship building and product expertise

Job Summary

  • The primary responsibility of the Customer Success Manager is to ensure customer satisfaction and success by supporting them from sales prospects to active users and ongoing engagement.
  • This role involves on-site customer visits for onboarding and training, analyzing operational workflows, and providing recommendations for technology optimization.
  • The company offers an attractive compensation package including 13 monthly salaries plus target bonus, flexible working hours, company car, and opportunities for global cooperation and professional development.

Matching Summary

Match Score: 85

Nerdgigs is seeking a Senior Customer Success Manager for the Niedersachsen and Hessen regions in Germany, responsible for ensuring customer satisfaction and success with their agricultural technology products. The role involves onboarding, training, and ongoing support for clients, with a strong emphasis on relationship building and product expertise.

Salary

Base: Not specified; Bonus/Equity: Target bonus; Benefits: 13 Monatsgehälter, Urlaubsgeld (1.200€ jährlich), Betriebliche Altersvorsorge, Firmenwagen, Firmenfahrrad, Mitarbeitervergünstigungen, Health and Wellness Benefits, Paid Parental Leave

Skills & Requirements

Must-have

  • Customer onboarding and training
  • Product functionality inquiries
  • Customer journey support
  • Dairy farming technology expertise
  • Customer relationship building
  • Upselling and cross-selling opportunities

Nice-to-have

  • Proactive and self-motivated
  • Integrative and diverse workplace
  • Collaborative problem-solving approach

Key Requirements

  • 3-5 years of customer-facing experience
  • Bachelor's degree or equivalent experience
  • Proficiency in German and good English skills
  • Valid driving license
  • Willingness to travel 75%+

Work Rights

Not specified

Tailored Resume

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