As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
As the Customer Banking Specialist in our Greystanes Shopping Centre Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
We’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples and you’ll be part of a community that’ll support you professionally and personally, every step of the way.
Matching Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
Demonstrate in-branch technology
Provide effective solutions
Champion risk-adverse culture
Nice-to-have
Financial services or hospitality experience
Articulate financial terms clearly
Ask the right questions
Act with integrity
Place customer at the centre
Interest in career with CommBank
Key Requirements
Proven experience delivering exceptional Customer Service