Senior Production Readiness Manager

Workday

India
**
7+ years technical support experience
5+ years erp system performance support
Strong grasp of underlying technologies
** Workday is seeking a Senior Production Readiness Manager for a remote position in India. The role involves technical expertise, project management, and customer relations to ensure successful deployment and performance testing of Workday products for large clients. **

Job Summary

  • The Senior Production Readiness Manager ensures successful performance testing and transition to production for large deployments while acting as the voice of the customer.
  • This role requires a candidate with 7+ years of technical support experience and 5+ years in customer support focusing on ERP system performance.
  • Workday offers a flexible work approach allowing employees to spend at least half their time in-office or with customers while maintaining a supportive culture.

Matching Summary

Match Score: 75

** Workday is seeking a Senior Production Readiness Manager for a remote position in India. The role involves technical expertise, project management, and customer relations to ensure successful deployment and performance testing of Workday products for large clients. **

Skills & Requirements

Must-have

  • 7+ years technical support experience
  • 5+ years ERP system performance support
  • Strong grasp of underlying technologies
  • Ability to explain technical architecture
  • Project management and prioritization skills

Nice-to-have

  • Crisis management experience
  • Experience with HR or Payroll applications
  • Passion for learning new products quickly
  • Ability to thrive in fast-paced environment
  • Strong storytelling for complex topics

Key Requirements

  • BS or MS in Technical Degree or equivalent
  • 7+ years providing technical support for complex software
  • 5+ years in customer support or consulting with ERP focus
  • APJ shift availability (6:30am to 3:30pm India time)

Work Rights

Not specified

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