Base: eur 47,000.00 py; bonus/equity: not specifie...
Not specified (assumed onsite due to the nature of the role)
Experience in service or logistics
Sap knowledge (kpa)
Very good ms office skills
Mondelez International is seeking a temporary Customer Care Clerk who will handle customer inquiries and complaints, manage communications with external partners, and process orders in SAP. Ideal candidates should possess experience in customer service and logistics, along with strong communication skills in both English and German.
###
Job Summary
The role involves processing all incoming complaints and inquiries via email and customer hotline.
Employees will record root cause keys for complaints and coordinate schedules with external service providers.
The position offers a starting gross salary of EUR 47,000.00 per year paid over 14 installments.
Matching Summary
Match Score: 75
Mondelez International is seeking a temporary Customer Care Clerk who will handle customer inquiries and complaints, manage communications with external partners, and process orders in SAP. Ideal candidates should possess experience in customer service and logistics, along with strong communication skills in both English and German.
###
Salary
Base: EUR 47,000.00 per year; Bonus/Equity: Not specified; Benefits: Up to 14 payments, potential for overpayment based on experience