Customer Banking Specialist Relief - Success (25 Hr/wk)

Commonwealth Bank Group

Part-time (25 hours per week, predetermined roster: monday - friday, 9.30am - 2.30pm)
Customer transaction needs
Financial health checks
Personal loan applications
The Commonwealth Bank Group is seeking a part-time Customer Banking Specialist Relief for their Success branch, requiring 25 hours of work per week. The role involves building customer relationships, assisting with financial needs, and ensuring customer satisfaction while adhering to bank procedures

Job Summary

  • Deliver a seamless banking experience for the future to our 10 million+ personal and small business customers.
  • Work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Proactively call customers to build rapport and invite them into the branch for a Financial Health Check or an appointment with a specialist.

Matching Summary

Match Score: 85

The Commonwealth Bank Group is seeking a part-time Customer Banking Specialist Relief for their Success branch, requiring 25 hours of work per week. The role involves building customer relationships, assisting with financial needs, and ensuring customer satisfaction while adhering to bank procedures.

Skills & Requirements

Must-have

  • Customer transaction needs
  • Financial Health Checks
  • Personal loan applications
  • Credit card applications
  • Community event participation
  • Capture customer feedback

Nice-to-have

  • Passion for service excellence
  • Holistic customer solutions
  • Act with integrity
  • Customer at the centre
  • Work independently and refer

Key Requirements

  • Available to cover predetermined rosters
  • Ability to ask the right questions
  • Ability to find the right solutions

Work Rights

Not specified

Tailored Resume

Cover Letter