Customer Service Representative

EML

Parramatta, Australia
Fully remote
Inbound and outbound calls
Claim administration duties
Microsoft office suite proficiency
EML is a leading Workers Compensation and Personal Injury Claims Management business focused on helping people get their lives back through ongoing support

Job Summary

  • EML is a leading Workers Compensation and Personal Injury Claims Management business focused on helping people get their lives back through ongoing support.
  • As a Customer Service Representative, you will play an integral part in helping make a positive impact on an injured worker's life through inbound/outbound calls and claim administration.
  • EML offers a diverse and collaborative team culture, flexibility to work from home, comprehensive learning and development opportunities, and generous employee benefits.

Matching Summary

EML is a leading Workers Compensation and Personal Injury Claims Management business focused on helping people get their lives back through ongoing support.

Skills & Requirements

Must-have

  • Inbound and outbound calls
  • Claim administration duties
  • Microsoft Office Suite proficiency
  • Empathy and passion for service
  • Excellent communication skills
  • Solution-focused mindset

Nice-to-have

  • Embrace change with confidence
  • Comfortable in multi-system environment
  • Learning and growing within business

Key Requirements

  • Work authorization for Australia

Work Rights

Not specified

Tailored Resume

Cover Letter