Customer Banking Specialist - Newman (full Time, 12 Month Opportunity)

Cobbenefitfair

Newman, AU
Assist customers with general banking
Deliver outstanding customer service
Meaningful conversations face to face
Assist customers with their everyday banking needs and complaints via telephone or other digital channels in a contact centre environment

Job Summary

  • Assist customers with their everyday banking needs and complaints via telephone or other digital channels in a contact centre environment.
  • Our Retail Branch services customers in the community face to face with their everyday banking needs, enquires & transactions.
  • Be provided with continuous training and development to support your career aspirations.

Matching Summary

Assist customers with their everyday banking needs and complaints via telephone or other digital channels in a contact centre environment.

Skills & Requirements

Must-have

  • Assist customers with general banking
  • Deliver outstanding customer service
  • Meaningful conversations face to face
  • Work with in-branch technology
  • Process applications for loans
  • Capture customer feedback and action

Nice-to-have

  • Problem solving attitude and curiosity
  • Open approach to learning new things
  • Collaborative team player
  • Confidence to ask challenging questions

Key Requirements

  • Full time, 12 month contract
  • Monday - Friday 8:30am - 4:50pm
  • Aboriginal &/or Torres Strait Islander people encouraged to apply

Work Rights

Not specified

Tailored Resume

Cover Letter